This privacy notice details what information we store about our customers of Dunalastair Estate Holiday Cottages and how we keep your personal details safe.
This privacy notice explains how we collect and use personal information about you and will be updated as and when required.
This privacy notice sets out the way we process and store your personal information. We will always refer to this page when we ask you for your consent. We will keep this page updated to show you all the things we do with your personal information so that you can be confident when sharing your information with us that it will only be used for the purposes that we state here.
General Data Protection Regulations (GDPR)
Under the General Data Protection Regulations Protection Act, we have a legal duty to protect any information we collect from you. We use leading technologies and software to safeguard your data and keep strict security standards to prevent any unauthorised access to it.
Information we hold
The personal information we collect includes:
How we collect personal information
The personal information we collect about you will be provided to us by you, usually by you contacting us or booking accommodation through our website, www.dunalastair.com
Therefore, we collect information about you in the following ways:
If you are under 16 years of age
If you are you are aged under 16 you must get your parent/guardian’s permission before you provide any personal information.
How we use personal information
Personal information collected and processed by us may be used for the following purposes.
How your browsing information is used
As you use our site, we may automatically collect Technical Data about your equipment, browsing actions and usage patterns.
Please check the privacy policies of any such external site before submitting any personal data, as we cannot accept any responsibility or liability in relation to them.
Who we share information with
Under strictly controlled conditions data may also be shared with:
When we allow access to your information, we will always have complete control of what contractors/suppliers see, what they are allowed to do with it, and how long they can have access to it.
Disclosure of your information
In addition we may disclose your personal information to third parties in the following circumstances:
We do not sell or share your personal information with any other organisations for Commercial purposes.
You have control of how we communicate with you an you can update your communication options by contacting us at the address shown in ‘Updating and Amending your personal information’ section of this notice.
All information you provide to us is stored on our secure, encrypted servers within the EEA. All transactions will be encrypted using SSL technology.
We take your privacy very seriously, and will take all reasonable steps to protect your personal data, but please be aware that any data which you send to our site is sent at your own risk.
The data that we collect from you for marketing purposes may be transferred to, processed and/or stored at a destination outside the European Economic Area ("EEA").
How long do we keep your personal information for
We will keep your personal information for as long as we require to do so, in order to fulfil our contract to you and thereafter taking into consideration HMRC record keeping requirements.
Where we need your consent, we will ensure that you are as fully informed as possible at the time on what we do with your information, with whom it may be shared and how long we keep it.
This is in line with the requirements of the current General Data Protection Regulations and other relevant legislation.
Access to your information – You have the right to request a copy of the personal information about you that we hold.
Correcting your information – We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe does not meet these standards.
Deletion of your information – You have the right to ask us to delete personal information about you where:
Objecting to how we may use your information – You have the right at any time to require us to stop using your personal information for direct marketing purposes. In addition, where we use your personal information to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.
Restricting how we may use your information – In some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information. The right might also apply where this is no longer a basis for using your personal information but you don't want us to delete the data. Where this right to validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.
Withdrawing consent using your information – Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.
Please contact us as follows if you wish to exercise any of these rights.
Dunalastair Estate Holiday Cottages
Links to third party websites
This privacy notice applies solely to the personal data collected by Dunalastair Estate Holiday Cottages and its data processors for Dunalastair Estate Holiday Cottages and does not apply to third party websites and services that are not under our control.
We cannot be held responsible for the third party websites and we advise our users to read the privacy notices of other websites before registering any personal data.
We will ensure your data is held securely with password-protected access for a limited number of staff to process your requirements, orders and answer your enquiries.
Breaches of Data/Complaints
We seek to resolve directly all complaints about how we handle personal information but you also have the right to lodge a complaint with the Information Commissioner's Office, whose contact details are as follows:
Information Commissioner's Office
Telephone - 0303 123 1113 (local rate) or 01625 545 745
Website - https://ico.org.uk/concerns
Changes to this policy